Alex

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  • I forgot my password!

    Due to security concerns, we unfortunately had no other option but to remove the “Forgot password” functionality within the WeatherPro app. Please check whether your license has been connected to y...

  • Forgot password functionality removal

    Due to security concerns, we unfortunately had no other option but to remove the “Forgot password” functionality within the WeatherPro app. Please check whether your license has been connected to y...

  • How do I restore my Premium subscription?

    Your valid Premium subscription can be restored in the app at any time. If the Premium service is not activated in the app, please activate the Premium purchase screen in the app by tapping on a Pr...

  • Why is my widget not updating?

    In recent years, the Android operating system has become more and more complex, which also affects the functionality of our widgets. In order to ensure the widgets update themselves regularly and a...

  • How do I restore a previous Premium purchase in WeatherPro 5?

    After updating your WeatherPro app to version 5.0, you can immediately transfer your previous Premium subscription to the new version after opening the app for the first time. Ideally, your Premium...

  • How does the WeatherPro Premium billing process work?

    You can try WeatherPro Premium for 7 days free of charge without any risk, after which you pay only 0,99€ per month. Your Premium subscription will be automatically renewed unless auto-renew is tur...

  • How do I cancel WeatherPro Premium and where can I view the status of my subscription?

    In the settings of your Google Play account (in the Google Play app) you can manage your subscription and auto-renewal may be turned off. A cancellation is always valid for the next subscription pe...

  • How can I customize the WeatherPro Dashboard?

    The WeatherPro Dashboard gives you the ability to customize the weather forecast to your individual needs. Scroll down in the forecast overview (weather) and tap the button that appears in the lowe...

  • Why can't I find WeatherPro in my widget list?

    In contrast to the common sorting by app name, on some devices the Android system sorts by the widget label. In these cases, you won't find the WeatherPro widgets under W (like WeatherPro), but und...

  • Is GPS used to locate me in WeatherPro?

    We do not to GPS due to privacy protection. Many users fear being tracked or their data being abused e.g. passing of information to 3rd parties. Instead of pin pointing an exact location via GPS, w...